Ah, the infamous McDonald’s burger. You know, the one that’s been around longer than some of us have been alive, and yet, it looks like it could still be served with a side of fries. How on earth does a burger remain intact after all these years? Imagine the sheer amount of preservatives packed into that little patty to keep it from becoming a science experiment gone wrong. It’s both fascinating and a little terrifying, isn’t it?
We’ve got MOULD
Now, let’s talk about something that’s a bit closer to home—Boneve pet food. Every now and then, we get a report about our product showing signs of mould. While this isn’t something we’re exactly proud of, we believe it’s important to see the bigger picture here. Mould is a nuisance, yes, but it also tells you something significant: our products aren’t loaded with those preservatives that keep a burger intact for decades.
At Boneve, we’ve made a promise to bring farm-to-bowl goodness to your pets, fresh from the pristine lands of New Zealand. This means our food is as natural as it gets, free from harmful chemicals and additives. But natural also means that sometimes, nature does what nature does best—it evolves, it changes, and sometimes, it moulds.
The inconvenient Truth
We absolutely understand that finding mould in your pet’s food is unpleasant, and for that, we apologize. We’re committed to improving our quality control processes to ensure this happens as rarely as possible.
Mould forms when food is exposed to air and moisture—two things that are hard to completely avoid, especially when your product travels across oceans. The journey from New Zealand to Singapore isn’t exactly a walk in the park—it’s more like a high-seas adventure, complete with storms that test even the toughest of packaging.
But here’s the silver lining
We’re continuously working to find better ways to deliver the best of New Zealand to your pets—unadulterated, wholesome, and yes, mould-free. Because at Boneve, we believe in nourishing your pets with nothing but the purest, most natural food possible, without the worry of hidden chemicals or preservatives.
So, the next time you think about that never-aging burger, remember that sometimes, a little bit of mould means a whole lot of goodness.
Let us make it right
If you ever find an issue with your Boneve product, we’re here to help. Just take a photo of the problem, along with the batch number on the back of the pack, and send it to us at wecare@bonevepets.com. We’ll take care of it from there and make sure everything’s sorted out.